Details on shipping

  • Orders are usually shipped no later than two business days after the payment has been received. In most cases, items are shipped the same day or the following day.
  • We ship all items via a variety of carriers, to ensure we find the best service for you. All shipments come with a tracking number which will be provided to you at the time of shipment. 
  • We ship all international orders.
  • Your items may not come in one package since we dispatch items separately per supplier. As a result, we receive stock from our different suppliers at different times of the day and week. We send your items when they arrive to get them to you as soon as possible.

 

Shipping costs

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

As a way to say thanks for choosing to shop ethically, we provide a free worldwide shipping service that you can choose while placing an order.

Moreover, We also provide a paid rush shipping service for those who want their products to arrive as soon as possible.

 

General information

  • Occasionally, stock levels may differ from what is displayed on the website. If we are unable to provide you with the ordered item, we will refund your order and shipping charges in full. 
  • If you feel you have been charged for order in error, please contact us immediately.

 

Returns Policy

Our returns policy can vary depending on the product supplier which can be ideal for you in some cases and other cases not. Therefore, if you have any question about returning a product you received, please contact us at customerservice@vegancatwalk.com and we will do our best to make you satisfied with our service.

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